Thanks for purchasing our products at Kicks Life operated by Technology Nest LTD.
Delivery
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Items offered on our website are only available for delivery to addresses in the United Kingdom.
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 2 business days of the date of your order. Business day mean Monday to Friday, except holidays.
Please note we do not ship on Sundays, therefore any orders placed after 6pm on a Saturday or on Sunday will be shipped on the next business day
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Shipping costs are free on all orders and will be shipped via standard courier with an expected arrival of 4-5 working days.
If there is any damage to the packaging on delivery, contact us immediately at support@kickslife.club
If you have any questions about the delivery and shipment or your order, please contact us at support@kickslife.club
Refunds and Returns
We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at support@kickslife.org with details of the product and the defect.
We cannot accept any responsibility for returned items that are damaged in transit.
